Strategic Plan

U.S. Agency Priority Goals - Performance Framework

Strategic Business Unit

Office of the President of the United States (OPOTUS)

Plan Details

Agency Priority Goals (APGs) are a performance accountability structure of the GPRA Modernization Act that provides agencies a mechanism to focus leadership priorities, set outcomes, and measure results, bringing focus to mission areas where agencies need to drive significant progress and change. APG statements are outcome-oriented, ambitious, and measurable with specific targets set that reflect a near-term result or achievement agency leadership wants to accomplish within approximately 24 months. In some instances, agencies are also utilizing the APG structure to drive progress and monitor implementation of agency management reforms and priorities, a modification of the traditional APG statement format.

Plan submitted by:

Owen Ambur

Agency leaders from major Federal agencies select approximately four to five goals every two years, identify responsible officials for goal achievement, and review performance on a quarterly basis to identify barriers to progress and make changes to implementation strategies to achieve goal outcomes. APGs to be achieved throughout the course of Fiscal Years 2020-2021 have been established by major Federal agencies concurrent with the release of the President's FY 2021 Budget.

Analysis

Direction

Vision

Significant progress and change

Mission

To focus leadership priorities, set outcomes, and measure results, bringing focus to mission areas where agencies need to drive significant progress and change.

Values

unnamed value

Scorecard

Perspective Goals Objectives Performance Indicators Commentary
Goal
Agriculture Research
Objective
Methods
KPI
Methods

0

to 30/09/2021

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Goal
Customer Experience
Objective
Cost Avoidance
KPI
Cost Avoidance

0

Million Dollars

to 30/09/2021

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Goal
Animal Disease
Objective
Cattle Tags
KPI
RFID Tags

0

Percentage

to 30/09/2021

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Goal
Consumer Risk
Objective
Systems, Policies & Approaches
KPI
Initiatives

0

Number

to 30/09/2021

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Goal
Rural Connectivity
Objective
Technologies & Solutions
KPI
Investments

0

Million Dollars

to 30/09/2021

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Goal
[To be named]
Goal
DoD Reform Savings
Objective
Culture
KPI
Cost Savings

0

Billion Dollars

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Goal
Financial Management
Objective
Remediation
KPI
Audit Findings

0

to 30/09/2021

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Goal
Regulatory Burden
Objective
Rules
KPI
Regulation Reduction

0

Percentage

to 30/09/2021

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Goal
Education Freedom
Objective
Charter Schools & Students
KPI
Parents Supported

0

Annual Percentage Increase

to 30/09/2021

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KPI
Scholarship Students

0

Number

to 30/09/2021

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KPI
Students

0

Million

to 30/09/2021

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Goal
Multiple Pathways to Success
Objective
IET Programs
KPI
IET Programs

0

to 30/09/2021

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Objective
IET Enrollment
KPI
Participant Increase

0

Number

to 30/09/2021

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Objective
Career & Technical Education
KPI
Enrollment Increase

0

Percentage

to 30/09/2021

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Objective
STEM Credentials
KPI
STEM Credentials

0

Increase

to 30/09/2021

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Goal
Federal Student Aid Customer Service
Objective
Mobile Submission
KPI
Mobile Submissions

0

Million

to 30/09/2021

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Objective
Customer Satisfaction
KPI
Satisfaction

0

to 30/09/2021

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Goal
Student Privacy & Cybersecurity
Objective
Best Practices
KPI
Engagements

0

Number

to 30/09/2021

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KPI
Improvements

0

Number

to 30/09/2021

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Goal
Regulatory Reform
Objective
Deregulation
KPI
Actions

0

Number

to 30/09/2021

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Goal
Commercial Adoption of Energy Technologies
Objective
Access
KPI
Engagement Efforts

0

to 30/09/2021

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Goal
Department of Energy (DOE) Enterprise Cybersecurity
Objective
Assessments, Strategies & Mitigations
KPI
HVAs Covered

0

Percentage

to 30/09/2021

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Goal
Energy Sector Cybersecurity
Objective
Threats
KPI
Techniques

0

Number

to 30/09/2021

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Goal
Environmental Management
Goal
High Performance Computing (Exascale/Artificial Intelligence)
Objective
Deployment
KPI
Deployment

0

to 30/09/2021

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Goal
Nuclear Stockpile
Objective
Assessment
KPI
Assessment

0

to 30/09/2021

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Goal
HIV
Objective
Infections
KPI
Infection Reduction

0

Percentage

to 30/09/2021

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KPI
Medical Care Increase

0

Percentage

to 30/09/2021

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KPI
PrEP Prescription Increase

0

Percentage

to 30/09/2021

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Goal
Kidney Care
Objective
Dialysis & Transplants
KPI
Home Dialysis Increase

0

Percentage

to 30/09/2021

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KPI
Transplants Increase

0

Percentage

to 30/09/2021

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Goal
Opiods
Objective
Morbidity & Mortality
KPI
Buprenorphine Patient Increase

0

Percentage

to 30/09/2021

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KPI
Buprenorphine Prescription Increase

0

Percentage

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KPI
Naloxone Access Increase

0

Percentage

to 30/09/2021

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KPI
Naltrexone Prescription Increase

0

Percentage

to 30/09/2021

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KPI
Provider Increase

0

Percentage

to 30/09/2021

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Goal
Border Security
Objective
Southwest Border
KPI
Strategies Completed

0

Percentage

to 30/09/2021

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Goal
Federal Cybersecurity
Objective
Threats & Risk
KPI
Vulnerabilities Mitigated

0

Percentage

to 30/09/2021

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Goal
Rental Assistance
Objective
Public Housing
KPI
Housing Units

0

Number

to 30/09/2021

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Goal
Economic Opportunity
Objective
Self-Sufficiency & Financial Stability
KPI
Earned Income

0

to 30/09/2021

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KPI
Income, Assets & Exits

0

to 30/09/2021

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KPI
Positive Exits

0

to 30/09/2021

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Goal
Hazards
Objective
Housing Units
KPI
Housing Units

0

Number

to 30/09/2021

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Goal
Homelessness
Objective
Length
KPI
Length Reduction

0

Days

to 30/09/2021

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Goal
Indian Affairs
Objective
Goals
KPI
Goals Met

0

Percentage

to 30/09/2021

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Goal
Water
Objective
Conservation
KPI
Capacity

0

Acre-Feet

to 30/09/2021

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Goal
Risk
Objective
Inspections
KPI
Facility-Based Inspections

0

Number

to 30/09/2021

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KPI
Performance-Based Inspections

0

Number

to 30/09/2021

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Goal
Wildfires
Objective
Risk Assessment
KPI
Fuels Management Projects

0

Percentage

to 30/09/2021

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Goal
Hunting & Fishing
Objective
Refuges & Hatcheries
KPI
Acres

0

Million

to 30/09/2021

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KPI
Opportunities

0

Number

to 30/09/2021

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Goal
Drilling
Objective
Applications
KPI
Processing

0

Days

to 30/09/2021

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Goal
Cyber Threats & Attacks
Objective
Cybercrime
KPI
Actions

0

Number

to 30/09/2021

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KPI
Loss Recovery

0

Percentage

to 30/09/2021

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KPI
Prosecution Resolution

0

Percentage

to 30/09/2021

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Goal
Opiods
Objective
Overdoses
KPI
Case Increase

0

Percentage

to 30/09/2021

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KPI
Disruption & Dismantlement Increase

0

Percentage

to 30/09/2021

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KPI
Events Increase

0

Percentage

to 30/09/2021

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KPI
Investigations Increase

0

Percentage

to 30/09/2021

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Goal
Elder Fraud
Objective
Impact
KPI
Government Events

0

Number

to 30/09/2021

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KPI
Industry Events

0

Number

to 30/09/2021

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KPI
Seniors Events

0

Number

to 30/09/2021

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KPI
USAO Cases & Actions

0

Percentage

to 30/09/2021

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KPI
USAO Outreach

0

Percentage

to 30/09/2021

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Goal
Violent Crime
Objective
Gun Violence
KPI
Records Submission Increase

0

Percentage

to 30/09/2021

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KPI
Reports Provided

0

Percentage

to 30/09/2021

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Goal
Shared Services
Objective
Providers
KPI
Transition

0

to 30/09/2021

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Goal
Unemployment Insurance
Objective
Improper Payments
KPI
Improper Payment Rate

0

Percentage

to 30/09/2021

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Goal
Jobs
Objective
Apprentices
KPI
New Apprentices

0

Million

to 30/09/2021

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Goal
Mining
Objective
Injuries
KPI
Annual Reduction

0

Percentage

to 30/09/2021

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Goal
Trenching & Excavation
Objective
Hazard Abatement
KPI
Abatement Increase

0

Percentage

to 30/09/2021

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Goal
IT Modernization
Objective
Productivity, Usability, Security & Transparency
KPI
Capability & Performance

0

to 30/09/2021

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KPI
Cloud Smart Approach

0

to 30/09/2021

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KPI
Diagnostics & Monitoring

0

to 30/09/2021

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Goal
Category Management
Objective
Cost-Efficiency & Standardization
KPI
Managed Spending

0

to 30/09/2021

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Goal
Category Management
Objective
Cost-Efficiency & Standardization
KPI
Managed Spending

0

to 30/09/2021

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Goal
Acquisition & Assistance
Objective
Partnering & Co-Creation
KPI
Obligation Increase

0

Percentage

to 30/09/2021

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Goal
Maternal & Child Health
Objective
Child Mortality
KPI
Child & Maternal Deaths

0

Per Thousand

to 30/09/2021

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Goal
Private-Sector Engagement
Objective
Country-Specific Approaches
KPI
USAID Missions

0

to 30/09/2021

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Goal
Resilience & Food Security
Objective
Poverty & Stunting
KPI
Poverty Reduction

0

Percentage

to 30/09/2021

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KPI
Stunting Reduction

0

Percentage

to 30/09/2021

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Goal
HIV/AIDS
Objective
Infections
KPI
Infections v. Deaths

0

to 30/09/2021

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Goal
Space Innovation
Objective
Launch/Reentry
KPI
Additional TBLP/DLRW Sites

0

Number

to 30/09/2021

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Goal
Transportation Infrastructure
Objective
Federally-Funded Systems
KPI
Bridge Deck

0

Percentage

to 30/09/2021

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KPI
Pavement

0

Percentage

to 21/09/2021

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KPI
Reliable Miles Decrease

0

Percentage

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KPI
Runways

0

Percentage

to 30/09/2021

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Goal
Aviation Safety
Objective
Fatalities
KPI
Commercial Air Carrier Fatalities

0

Per 100 Million Passengers

to 30/09/2021

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KPI
General Aviation Fatal Accidents

0

Per 100,000 Hours

to 30/09/2021

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Goal
Surface Transportation
Objective
Fatalities
KPI
Motor Vehicle Fatalities

0

Per 100 VMT

to 30/09/2021

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Goal
FIRRMA
Objective
National Security
KPI
IT

0

to 30/09/2020

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KPI
Processes

0

to 30/09/2021

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KPI
Regulations

0

to 29/02/2020

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KPI
Work Space

0

to 30/06/2020

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Goal
Fraud
Objective
Tax Refunds
KPI
Tax Refunds Reduction

0

Percentage

to 31/12/2021

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Goal
Payments
Objective
Checks
KPI
Check Reduction

0

Million

to 30/09/2021

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KPI
E-Payment Rate

0

Percentage

to 30/09/2021

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Goal
Reviews & Appeals
Objective
Process
KPI
Data

0

to 30/09/2021

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KPI
Direct Docket Appeals

0

Days

to 30/09/2021

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KPI
HLRs

0

Days

to 30/09/2021

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Goal
Suicide
Objective
Identification & Intervention
KPI
Eligible Veterans

0

Percentage

to 30/09/2021

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KPI
States & Territories

0

Number

to 30/09/2021

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KPI
Veterans Targeted

0

Percentage

to 30/09/2021

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Goal
Telehealth/Connected Care
Objective
Digital Care
KPI
Contacts

0

Percentage

to 30/09/2021

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KPI
Encounters

0

to 30/09/2021

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KPI
Enrollment Increase

0

Percentage

to 30/09/2021

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KPI
Messages

0

Percentage

to 30/09/2021

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KPI
Providers

63

Percentage

to 30/09/2019

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KPI
Resolution Increase

0

Percentage

to 30/09/2021

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Goal
VA.gov
Objective
Veteran Experience
KPI
Scores

0

Percentage

to 30/09/2021

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Goal
Permitting
Objective
Backlog
KPI
New Permits Backlog

0

Days

to 30/09/2021

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KPI
Renewals

0

Days

to 30/09/2021

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Goal
Superfund Sites
Objective
Usage
KPI
Brownfields Sites

0

Number

to 30/09/2021

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KPI
Superfund Sites

0

Number

to 30/09/2021

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Goal
Water Infrastructure
Objective
Non-Federal Funding
KPI
Non-Federal Funding

0

Billion Dollars

to 30/09/2021

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Goal
Air Quality
Objective
Nonattaiment Areas
KPI
Nonattainment Areas

0

Number

to 30/09/2021

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Goal
Lead Exposure
Objective
Programs & Actions
KPI
Completed Actions

0

Number

to 30/09/2021

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KPI
Nonattainment Areas

0

Number

to 30/09/2021

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KPI
Recertification

0

Percentage

to 30/09/2021

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KPI
Testing Programs

0

Status

to 30/09/2021

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Goal
PFAS
Objective
Framework
KPI
PFAS Milestones

0

to 30/09/2021

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Goal
Leased Buildings
Objective
Leases
KPI
AAAP & GLS

0

Usage

to 30/09/2021

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KPI
Lease Replacement

0

Timeliness

to 30/09/2021

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KPI
Savings

0

Dollars

to 30/09/2021

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Goal
Award Schedules
Objective
Consolidation
KPI
Consolidation

0

to 31/12/2020

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Goal
Commercial Low Earth Orbit Economy
Objective
Services
KPI
Business Opportunities

0

to 30/09/2021

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KPI
Certification Activities

0

to 30/09/2021

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KPI
Commercial Capabilities

0

to 30/09/2021

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KPI
Demonstration Flights

0

to 30/09/2021

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Goal
Artemis 2024 Lunar Landing
Objective
Lunar Exploration
KPI
Capabilities

0

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KPI
Moon Landing

0

to 31/12/2023

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Goal
Moon & Mars
Objective
Lunar Surface
KPI
Payloads

0

to 30/09/2021

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Goal
James Webb Space Telescope
Objective
Universe
KPI
James Webb Space Telescope

0

to 30/09/2021

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Goal
Partnerships
Objective
Engagement
KPI
Strategy

0

to 30/09/2021

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Goal
Mission Objectives
Objective
Workforce Needs
KPI
Skill Gaps Mitigated

0

Percentage

to 30/09/2021

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KPI
Tools, Flexibilities & Authorities

0

Number

to 30/09/2021

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Goal
Enrollment Index
Objective
Subscribers, Families & Transactions
KPI
Subscribers & Family Members

0

Percentage

to 30/09/2021

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Goal
Capital
Objective
Web-Based Platforms
KPI
Connections Increase

0

Percentage

to 30/09/2021

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Goal
Exports
Objective
Sales
KPI
Export Sales

0

Billion Dollars

to 30/09/2021

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Goal
Government Contracting
Objective
Awards
KPI
Awards to Small Businesses

0

Percentage

to 30/09/2021

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Goal
Hearings
Objective
Prioritization
KPI
Cases Decided

0

Percentage

to 30/09/2021

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Goal
SSI
Objective
Overpayments
KPI
Accuracy

0

Percentage

to 30/09/2021

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Goal
800 Service
Objective
Answers
KPI
Answer Speed

0

Minutes

to 30/09/2021

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Goals

Agriculture Research

Goal Statement: Increase the utilization of Departmental research results into real world technology improvements to USDA customers, producers, and industry.

Objectives:

  • Methods

Customer Experience

Goal Statement: Enhance the customer experience for farmers, ranchers, and foresters through operational efficiencies and expansion of service delivery channels

Improve Customer Experience and Operational Efficiency

Objectives:

  • Cost Avoidance

Animal Disease

Goal Statement: Reduce Animal Disease

To effectively control the spread of animal diseases, USDA supports animal health professionals and other agency partners who use identification technology to quickly trace potentially diseased animals.

Objectives:

  • Cattle Tags

Consumer Risk

Goal Statement: Reduce Consumer Risk from Regulated Products through Modernization

Objectives:

  • Systems, Policies & Approaches

Rural Connectivity

Goal Statement: Create and implement innovative solutions to rural connectivity by expanding broadband infrastructure and services.

Objectives:

  • Technologies & Solutions

[To be named]

Goal Statement: [To be described]

DoD Reform Savings

Goal Statement: The Department will drive transformational improvements of business processes, systems, and policies to increase effectiveness and performance while aligning and reprioritizing savings to support the National Defense Strategy (NDS).

Objectives:

  • Culture

Financial Management

Goal Statement: Achieve clean audits.

Objectives:

  • Remediation

Regulatory Burden

Goal Statement: Reduce Regulatory Burden.

Objectives:

  • Rules

Education Freedom

Goal Statement: Improve awareness of and access to high-quality K-12 education opportunities for students and families.

Objectives:

  • Charter Schools & Students

Multiple Pathways to Success

Goal Statement: Improve nationwide awareness of and access to career pathways that support job skills development and career readiness.

By September 30, 2021, the Department will, through programs such as the Career and Technical Education and Adult Education State Grants:

Objectives:

  • IET Programs
  • Career & Technical Education
  • STEM Credentials
  • IET Enrollment

Federal Student Aid Customer Service

Goal Statement: Leverage the Next Generation Financial Services Environment (Next Gen FSA) to improve and personalize customers’ experience with Federal Student Aid (FSA).

By September 30, 2021, FSA will transform its relationship with prospective and current customers through deployment of significant components of the Next Gen FSA that result in a personalized experience:

Objectives:

  • Mobile Submission
  • Customer Satisfaction

Student Privacy & Cybersecurity

Goal Statement: Improve student privacy and cybersecurity at institutions of higher education (IHEs) through outreach and compliance efforts.

Objectives:

  • Best Practices

Regulatory Reform

Goal Statement: Provide regulatory relief to education stakeholders as necessary and appropriate.

Objectives:

  • Deregulation

Commercial Adoption of Energy Technologies

Goal Statement: Enable increased commercial adoption and use of the broad suite of technologies and facilities developed and maintained by the Department of Energy through enhanced public-private and public-public partnerships.

Objectives:

  • Access

Department of Energy (DOE) Enterprise Cybersecurity

Goal Statement: Assess all Department high value assets/systems and implement mitigation strategies consistent with the risk to national security interests and the success of the DOE mission essential functions.

Objectives:

  • Assessments, Strategies & Mitigations

Energy Sector Cybersecurity

Goal Statement: Identify, contain, and defeat cyber threats to our Nation’s energy delivery systems through a shared understanding between industry and government of adversarial techniques to mitigate energy sector cyber-attacks.

Objectives:

  • Threats

Environmental Management

Goal Statement: Coming soon.

High Performance Computing (Exascale/Artificial Intelligence)

Goal Statement: To meet Administration priorities and sustain U.S. preeminence in the strategic area of high performance computing (HPC), which underpins national and economic security, develop and deliver the next generation of integrated HPC capability by engaging in research and development to create a capable exascale computing ecosystem that integrates hardware and software capability delivering at least 100 times the performance of current 10 petaflop (1015 floating point operations per second) systems across a range of applications representing government needs and societal priorities such as Artificial Intelligence (AI) technologies.

Objectives:

  • Deployment

Nuclear Stockpile

Goal Statement: Provide to the President of the United States the annual status of the U.S. nuclear weapons stockpile safety, security, reliability, and effectiveness to meet our nation’s goals of deterring adversaries and underpinning the Nation’s security.

Objectives:

  • Assessment

HIV

Goal Statement: End the HIV Epidemic

Objectives:

  • Infections

Kidney Care

Goal Statement: Reduce morbidity and mortality associated with end-stage renal disease and increase patient choice by improving access to alternatives to center-based dialysis.

Objectives:

  • Dialysis & Transplants

Opiods

Goal Statement: Reduce Opioid Morbidity and Mortality

Objectives:

  • Morbidity & Mortality

Border Security

Goal Statement: Enhance Border Security

Objectives:

  • Southwest Border

Federal Cybersecurity

Goal Statement: Strengthen Federal Cybersecurity

Objectives:

  • Threats & Risk

Rental Assistance

Goal Statement: Enhance Rental Assistance

Objectives:

  • Public Housing

Economic Opportunity

Goal Statement: Promote Economic Opportunity for HUD-Assisted Residents

Objectives:

  • Self-Sufficiency & Financial Stability

Hazards

Goal Statement: Protect Families from Lead-Based Paint and Other Health Hazards

Objectives:

  • Housing Units

Homelessness

Goal Statement: Reduce the Average Length of Homelessness

Objectives:

  • Length

Indian Affairs

Goal Statement: Fulfill Indian Affairs Executive Order

Objectives:

  • Goals

Water

Goal Statement: Water Conservation and Supply Enhancement

Objectives:

  • Conservation

Risk

Goal Statement: Conduct Facility-Based Risk Inspections and Performance-Based Risk Inspections

Objectives:

  • Inspections

Wildfires

Goal Statement: Undertake Fuels Management Projects To Reduce Wildfires

Objectives:

  • Risk Assessment

Hunting & Fishing

Goal Statement: Expand Hunting and Fishing Opportunities

Objectives:

  • Refuges & Hatcheries

Drilling

Goal Statement: Improve Processing of Drilling Applications

Objectives:

  • Applications

Cyber Threats & Attacks

Goal Statement: Combat Cyber-Enabled Threats and Attacks

Objectives:

  • Cybercrime

Opiods

Goal Statement: Combat the Opioid Crisis

Objectives:

  • Overdoses

Elder Fraud

Goal Statement: Prevent and Disrupt Transnational Elder Fraud

Objectives:

  • Impact

Violent Crime

Goal Statement: Reduce Violent Crime, Specifically Gun Violence

Objectives:

  • Gun Violence

Shared Services

Goal Statement: Administration: Implement an Enterprise-Wide Shared Services Model

Objectives:

  • Providers

Unemployment Insurance

Goal Statement: Decrease Unemployment Insurance Improper Payments

Objectives:

  • Improper Payments

Jobs

Goal Statement: Job Creation: Apprenticeship Expansion

Objectives:

  • Apprentices

Mining

Goal Statement: Worker Safety: Reduce Miner Injuries

Objectives:

  • Injuries

Trenching & Excavation

Goal Statement: Worker Safety: Reduce Trenching and Excavation Hazards

Objectives:

  • Hazard Abatement

IT Modernization

Goal Statement: Enhance the effectiveness of the Department’s IT portfolio.

Objectives:

  • Productivity, Usability, Security & Transparency

Category Management

Goal Statement: Leverage common contracts.

Objectives:

  • Cost-Efficiency & Standardization

Category Management

Goal Statement: Leverage common contracts.

Objectives:

  • Cost-Efficiency & Standardization

Acquisition & Assistance

Goal Statement: Empower Development Partners Through Collaborative and Co-creative Practices in Acquisition and Assistance.

Co-creation brings together people to create solutions to specific development challenges. When using co-creation, USAID teams work alongside partners, potential implementers, and end users to collaboratively define the problem, identify new and existing solutions, build consensus around areas for action, and/ or refine plans to move forward with programs and projects. As its name implies, co-creation relies on collaboration with a diverse set of actors from both the for profit and not-for profit sectors, allowing for a more equitable distribution of both the responsibility and ownership of outputs across all partners. Co-creation can be used for any type of award based on the guidance in USAID’s ADS 304: Selecting the Appropriate Acquisition and Assistance (A&A) Instrument; USAID does not want to constrain the use of co-creation in awards, but demonstrate the co-creation is suited to many types of A&A instruments.

Objectives:

  • Partnering & Co-Creation

Maternal & Child Health

Goal Statement: Advance the global effort to prevent child and maternal deaths.

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Objectives:

  • Child Mortality

Private-Sector Engagement

Goal Statement: Expand engagement with the private sector to achieve greater development outcomes.

Objectives:

  • Country-Specific Approaches

Resilience & Food Security

Goal Statement: Increase long-term resilience and food security to reduce hunger and the need for emergency humanitarian assistance.

Objectives:

  • Poverty & Stunting

HIV/AIDS

Goal Statement: Achieve control of the HIV epidemic in focus countries.

Objectives:

  • Infections

Space Innovation

Goal Statement: Enhance Commercial Space Innovation

Objectives:

  • Launch/Reentry

Transportation Infrastructure

Goal Statement: Improve America’s Transportation-Related Infrastructure

Objectives:

  • Federally-Funded Systems

Aviation Safety

Goal Statement: Increase aviation safety for the flying public.

Objectives:

  • Fatalities

Surface Transportation

Goal Statement: Reduce Surface Transportation-Related Fatalities

Objectives:

  • Fatalities

FIRRMA

Goal Statement: Implement the Foreign Investment Risk Review Modernization Act of 2018 (FIRRMA)

Objectives:

  • National Security

Fraud

Goal Statement: Prevent fraud

Objectives:

  • Tax Refunds

Payments

Goal Statement: Create a modern Federal payment experience.

Create a modern, seamless, and cost-effective Federal payment experience for Americans by:

Objectives:

  • Checks

Reviews & Appeals

Goal Statement: Promptly review disagreements VA decisions on benefits claims and appeals with timely reviews under the new, streamlined process authorized by the Veterans Appeals Improvement and Modernization Act of 2017. By September 30, 2021, VA will process and adjudicate Supplemental Claims and Higher-Level Reviews (HLRs) within 125 days on average, and Direct Docket appeals within 365 days on average. VA will collect data throughout FYs 2020 and 2021 in order to establish average processing times for Evidence Docket and Hearing Docket appeals.

Provide claimants who disagree with VA’s decisions on benefits claims and appeals with timely reviews under the new, streamlined process authorized by the Veterans Appeals Improvement and Modernization Act of 2017.

Objectives:

  • Process

Suicide

Goal Statement: Prevent suicide

Objectives:

  • Identification & Intervention

Telehealth/Connected Care

Goal Statement: Improve Veterans' access to quality healthcare

Improve Veterans' access to quality healthcare using digital care delivery methods.

Objectives:

  • Digital Care

VA.gov

Goal Statement: Improve Veterans' Experience with VA.gov

Objectives:

  • Veteran Experience

Permitting

Goal Statement: Accelerate permitting-related decisions

Objectives:

  • Backlog

Superfund Sites

Goal Statement: Accelerate the pace of cleanups and return sites to beneficial use in their communities

Objectives:

  • Usage

Water Infrastructure

Goal Statement: Empower communities to leverage EPA water infrastructure investments

Objectives:

  • Non-Federal Funding

Air Quality

Goal Statement: Improve air quality by reducing the number of areas not meeting air quality standards

Objectives:

  • Nonattaiment Areas

Lead Exposure

Goal Statement: Reduce childhood lead exposures and associated health impacts

Objectives:

  • Programs & Actions

PFAS

Goal Statement: Reduce per- and polyfluoroalkyl substances (PFAS) risks to the public

Objectives:

  • Framework

Leased Buildings

Goal Statement: Achieve savings for the taxpayer.

Objectives:

  • Leases

Award Schedules

Goal Statement: Multiple Award Schedule Reform - Schedules Consolidation

Objectives:

  • Consolidation

Commercial Low Earth Orbit Economy

Goal Statement: Enable a robust commercial low Earth orbit economy in which transportation, habitation, and on-orbit services are available for purchase by NASA and other customers.

Objectives:

  • Services

Artemis 2024 Lunar Landing

Goal Statement: Land the first woman and the next man on the Moon by 2024 and pursue a sustainable program of exploration.

Objectives:

  • Lunar Exploration

Moon & Mars

Goal Statement: Enable Sustainable Surface Capabilities for the Moon in Preparation for Mars

Objectives:

  • Lunar Surface

James Webb Space Telescope

Goal Statement: Revolutionize humankind's understanding of the cosmos and humanity’s place in it.

Objectives:

  • Universe

Partnerships

Goal Statement: Develop an Agency-Wide Partnerships Strategy

Objectives:

  • Engagement

Mission Objectives

Goal Statement: Enable Agencies to Meet Mission Objectives

Objectives:

  • Workforce Needs

Enrollment Index

Goal Statement: Establish an FEHB Master Enrollment Index

Objectives:

  • Subscribers, Families & Transactions

Capital

Goal Statement: Increase Access to Capital for Small Businesses through Enhancements in Web-Based Technology

Objectives:

  • Web-Based Platforms

Exports

Goal Statement: Increase US Small Business Export Sales

Objectives:

  • Sales

Government Contracting

Goal Statement: Maximize Small Business Participation in Government Contracting

Objectives:

  • Awards

Hearings

Goal Statement: Improve Hearings Pending

Objectives:

  • Prioritization

SSI

Goal Statement: Improve Supplemental Security Income Payment Accuracy

Objectives:

  • Overpayments

800 Service

Goal Statement: Improve the National 800 Number Service

Objectives:

  • Answers

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